Shipping & Returns

1. Shipping Locations We currently ship within the United States only.

2. Shipping Methods & Rates Shipping options, rates, and estimated delivery times are shown at checkout.

3. Processing Time Preorder items take 10–14 days before shipping. Ready-to-ship items are processed and prepared for shipping within 3–5 business days of order placement, excluding weekends and holidays.

4. Estimated Delivery Times Delivery estimates depend on the shipping method selected and your destination. While we do our best to ensure timely delivery, we can't guarantee exact delivery dates — carrier delays and other factors outside our control can affect timing.

5. Tracking Your Order You'll receive a shipping confirmation email with tracking information once your order ships.

6. Shipping Carriers We work with trusted carriers to get your jewelry to you safely. The carrier used may vary based on your location and shipping method.

7. Shipping Restrictions Some items may have shipping restrictions due to size, weight, or materials — these will be noted on the product page where applicable.

8. Shipping Address Double-check your shipping address before checkout — we can't be held responsible for orders sent to an incorrect or incomplete address. If our system flags a possible issue, we'll try to reach you before shipping.

9. Lost or Damaged Shipments If your order arrives damaged or doesn't arrive at all, contact us right away — we'll work to resolve it as quickly as possible.

10. Returns Due to Shipping Issues If your order is returned to us due to an incorrect address or a failed delivery attempt, a reshipping fee may apply.

11. Order Modifications & Cancellations Once an order has been processed or shipped, we may not be able to modify or cancel it. Contact us and we'll see what's possible.

12. Contact Us Questions about shipping or an order in transit? Email us at hello@vespr-studio.com.